On the Control Panel of the computer, click Internet OptionsĤ. Then disable the proxy server with these steps:ġ. Click the Windows Start button, select Run, and type 'msconfig' into the Search box Locate 'Eset Service' and set its 'Startup type' to 'Disabled'Ĥ. Click the Windows Start button, select Run, and type 'Services.msc' into the Search boxĢ. We suggest temporarily disabling the ESET security with these steps:ġ. can anyone help I didnt feel like waiting on hold with Leapfrog for 20 minutes Thanks. I keep looking on the website and the Leapfrog Connect App. If you are running ESET security on your computer and experience difficulty syncing, please try the instructions below. My sons Didj 'needs a tune up'.I cant figure out what to do. LeapFrog Connect requires an open connection to the internet and is not compatible with proxy servers. We have seen instances where ESET Nod 32 security runs a proxy scan which interferes with the sync. The Mac driver can be installed or updated with the steps here The most likely reason LeapFrog Connect is unable to communicate with your device is a missing or improperly installed driver.įor LeapPad1, LeapPad2 or LeapPad Ultra click hereįor Leapster Explorer or LeapsterGS Explorer click hereįor Tag Reader on Windows Vista, 7, or 8 click hereįor LeapReader Junior or Tag Junior on Windows XP, click hereįor LeapReader Junior or Tag Junior on Windows Vista, 7, or 8 click here You may be directed to this FAQ from the LeapFrog Connect application if your device is not communicating with LeapFrog Connect. Device not communicating with LeapFrog Connect

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